Refund policy

We accept returns within 7 days of delivery for unused items in their original condition.

Due to the natural characteristics of jade and handcrafted jewelry, each piece is unique. 
Please review product descriptions and photos carefully before purchasing.

Custom-made or personalized items are final sale and not eligible for return.

To initiate a return, please contact us at [your email] within 7 days of receiving your item.

退换货说明

我们接受在收货后 7 天内提出的退货申请，前提是商品未经佩戴或使用，并保持原始状态。

翡翠与玉石均为天然材质，每一件作品在颜色、纹理与结构上均具有唯一性。
请在购买前仔细查看商品图片与说明。

定制款或个性化商品为最终销售，不接受退换。

如需申请退货，请在收货后 7 天内与我们联系。
经确认同意后，请在 3 天内寄回商品。

运费不予退还。